Digitalization steps are a process of technological integration to change and improve business operations. Adoption of digital technology offers various benefits, such as increasing operational efficiency, customer satisfaction, and faster responses to market trends.
Digitalization in the logistics business for example,
needed to maintain competitiveness and relevance. By modernizing traditional business processes, companies can make more appropriate strategic choices while fostering a culture of innovation and creativity.
How digitalization changes traditional logistics business
Process-
The manual process in the logistics business began to switch little by little with technological advances. This includes repeated tasks such as copying data, tracking documents, waiting for approval, and managing information.
In addition, the manual process is also vulnerable to errors, because of the task
Repeated tasks can cause errors that have an impact on accuracy and increase operational costs.
Here are some of the main differences between traditional logistics and digital logistics:
1. Trace delivery
Traditional Logistics: Tracking shipping is limited to periodic updates that require manual checking.
Digital Logistics: Companies can access the reform of shipping status in real-time.
2. Exchange of data and documents
Traditional Logistics: Companies use a lot of resources (paper, ink, etc.) to make and share documents, which can be lost when transit.
Digital Logistics: Documents can be shared quickly and easily online through one platform for the entire supply chain.
3. Reporting
Traditional Logistics: The company makes reports manually and requires a lot of physical archiving systems.
Digital Logistics: Reports can be generated automatically,
Stored digitally safely, and accessed by a team that needs it anytime.
4. Communication
Traditional Logistics: Communication with sender or field agent is done via email, fax, telephone, SMS, or third party portal.
Digital logistics: All messages or updates can be sent through a logistics platform.
Also read: How Transcon Indonesia (TCI) can provide solutions
Digitalization steps in the logistics business
By adopting digital technology, logistics companies can increase efficiency, accuracy, and visibility in the management of supply chains. The following are the steps for digitalizing in the logistics business.
1.
Evaluation of existing business processes
Perform in-depth analysis of existing logistics business processes to identify areas that are less efficient or prone to error. After that, make a detailed workflow map to understand the interaction between various departments and activities in the logistics process.
Collect historical data regarding logistics performance to identify trends and patterns that can be utilized for improvement.
2. Choosing the right technology
The following systems are commonly considered in the process of digitalizing the logistics sector:
Warehouse Management System (WMS): Managing inventory, receipt of goods, and shipping from the warehouse
.
Transportation Management System (TMS): Managing all aspects of transportation, ranging from route planning to payment.
Asset tracking system: monitor the location and condition of the asset in real-time.
E-Commerce Platform: Facilitate online transactions and order management.
3. System integration
Connect all systems by ensuring all selected systems are well integrated to ensure smooth data flow. You can use the Application Programming Interface (API) to connect various systems and allow data to flow automatically. Besides that,
Companies can use cloud computing to improve the scale of process and system flexibility.
4. Gradual Implementation
Implement core processes first, such as the tracking system for shipping and management warehouse. Do a limited trial before launching the full system.
Provide training to employees so that they can use a new system effectively. This process requires time in order to implement a comprehensive digital system, ranging from devices to the human resources involved.
5. Sustainable evaluation and improvement
Collect various positive feedback from employees to identify areas that need to be improved. Companies can use data to measure system performance and identify opportunities for optimization. Update the system regularly because technology continues to grow so that your company's logistics system is always up-to-date.
PT Transcon Indonesia's Digital Service for your convenience
Transcon Indonesia is present as a comprehensive solution to support digitalization in the logistics business. With a variety of advanced features, Transcon Indonesia helps logistics companies optimize their operations. Some ways we support the digitalization of the logistics business include:
✅ Request for online activities
Every customer of PT Transcon Indonesia gets a special user account to submit a service request quickly and easily.
✅ Realtime activity documentation
Every process of handling items is recorded and sent directly to the customer's WhatsApp group, ensures transparency and information that is always up-to-to
Date.
✅ Document Progress Management
The process of making customs documents requires accurate coordination between customers, PT Transcon Indonesia, and Customs. With a WhatsApp -based communication system, we ensure the accuracy of data and reduce the risk of human error.
✅ Realtime inventory
Monitor your position and number of items anytime! Our system provides a complete history of inbound and outbound activities, so that the journey of goods can be clearly traced from beginning to end.
✅ CCTV Online 24/7
Monitor the security of goods in real
Time with an infrared camera that is able to display clear images even in low light conditions. This system is more stable than other brands to ensure monitoring without interruption.
✅ Online Booking System
Create shipping documents and pickup requests at any time,
anywhere! This service is available on our mobile websites and applications for instant processing.
✅ Warehouse Management System (WMS)
Manage your logistics easily! Monitor shipping status, pickup requests, as well as shipping documents through our System that has been certified ISO 27001: 2022 for information security.
✅ Realtime tracking system
Use our mobile website or application to track your delivery directly, including estimated time of arrival of goods with high accuracy.
Logistics digitalization is a very important investment for companies that developed in the modern era. By adopting the right technology and following the steps
-The mention that has been mentioned, logistics companies can achieve higher operational efficiency and increase customer satisfaction. Logistics digitalization offers higher efficiency, visibility, and speed.
Want to know more about how Transcon Indonesia can help your logistics business? Visit our website or schedule a demo now!